Terms of Service
Effective date: 15 July 2026 · Last updated: 17 July 2026
These Terms of Service ("Terms") govern your access to and use of the Workbase OS platform, website at workbaseos.com, and related applications and services (together, the "Service"). The Service is operated by Lyara Pty Ltd, trading as Workbase OS (ABN 88 695 697 119), of Victoria, Australia ("Workbase OS", "we", "us", "our").
By requesting an invite, creating an account, or otherwise accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organisation, you confirm that you have authority to bind that organisation, and "you" refers to that organisation.
These Terms should be read together with our Privacy Policy.
1. The Service and closed beta
Workbase OS is a workspace for founder-led teams, covering projects, tasks, sales pipeline, calendar, knowledge base, messaging and related features, including the ability to share selected work across organisations. The Service is currently offered in a closed beta and is provided by invitation only.
Because the Service is in active development, features may be added, changed, or removed, and the Service may contain defects or be interrupted. We may impose or change usage limits (for example, the number of member seats in an organisation) during the beta.
2. Eligibility and accounts
You must be at least 16 years old and capable of forming a binding contract to use the Service. Accounts are created by redeeming a single-use invite code, or by being allocated a seat by an organisation's administrator.
You are responsible for keeping your sign-in credentials confidential and for all activity under your account. You must notify us promptly at support@workbaseos.com if you believe your account has been compromised. You must not share your account or let anyone else use it.
3. Roles within an organisation
Each organisation on the Service has an administrator (the "Founder") who can invite or remove members, allocate seats, and configure access to projects, pipeline, documents and other data. Access to particular data within an organisation is controlled by that organisation, not by us. If you are a member of an organisation, your access is granted and managed by that organisation's administrator, and may be changed or withdrawn by them.
4. Your data and ownership
You own your data. As between you and Workbase OS, your organisation retains all right, title and interest in the content, files, and information you create, upload or store in the Service ("Customer Data"). We do not claim ownership of Customer Data.
You grant us a limited, non-exclusive licence to host, store, process, transmit, back up and display Customer Data solely to provide, secure, and support the Service for you, and as otherwise directed by you through your use of the Service. We do not use Customer Data to advertise to you, and we do not sell Customer Data.
You are responsible for your Customer Data, including that you have the rights to it and that it does not infringe the rights of others or breach any law. You should keep your own copies of anything important; while we take reasonable steps to protect and back up data, you should not rely on the Service as your only record.
5. Organisation isolation
The Service is multi-tenant. Each organisation's workspace is isolated from every other organisation's workspace, and organisations cannot see each other's data, except where data is deliberately shared through the cross-organisation sharing features described in section 6.
6. Cross-organisation sharing and confidentiality records
The Service lets one organisation share a selected project (and related items) with another organisation through a link and an acceptance step. When a share is accepted, both parties acknowledge a confidentiality undertaking, and the Service generates a record of that acknowledgement.
Important: this confidentiality record is a record of what the parties acknowledged through the Service. It is not legal advice, is not drafted or negotiated by us for your specific circumstances, and is not a substitute for your own confidentiality or commercial agreements. Workbase OS facilitates and records the share; it does not become a party to any agreement between the sharing organisations, and claims no ownership of, and no rights in, either organisation's data. You are responsible for deciding what to share, with whom, and on what terms. The sharing organisation can revoke a share at any time, after which access is withdrawn.
7. Acceptable use
You must not, and must not permit anyone to: (a) use the Service in breach of any law or the rights of others; (b) upload malware or attempt to gain unauthorised access to the Service, other accounts, or other organisations' data; (c) probe, scan, or test the vulnerability of the Service, or circumvent its security or access controls, except with our written permission; (d) reverse engineer or copy the Service except to the extent this restriction is prohibited by law; (e) resell or provide the Service to third parties except as expressly permitted; or (f) use the Service to send spam or to store or transmit unlawful, harmful, or infringing content.
Uploaded files are subject to automated security controls, including restrictions on file types and size and a check that a file's content matches its declared type. We may also scan, screen, quarantine, refuse, or remove any uploaded file that fails a security check or that we reasonably believe to be malicious, unlawful, or in breach of these Terms. These controls reduce risk but are not a guarantee that files are free of malware, and they do not replace your own security precautions; you remain responsible for the files you upload.
8. Fees
The Service is currently provided free of charge to invited organisations during the closed beta. We may introduce fees for the Service in the future. If we do, we will give you advance notice and the opportunity to review the pricing before any charges apply to your organisation. Beta access does not entitle you to free or discounted access after launch, although we may choose to offer early-access organisations preferential terms.
9. Third-party services
The Service relies on third-party providers (for example, hosting, database and storage, email delivery, and analytics), and may let you connect optional third-party services. We are not responsible for third-party services, and your use of them may be subject to their own terms. Availability of the Service may depend on these providers.
10. Intellectual property
The Service, including its software, design, and content (excluding Customer Data), is owned by Workbase OS or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms during your subscription or beta access. We reserve all rights not expressly granted. If you give us feedback or suggestions, we may use them without obligation to you.
11. Privacy
Our handling of personal information is described in our Privacy Policy. Personal information within Customer Data is handled on your behalf and under your control as part of providing the Service.
12. Confidentiality
Each party may receive confidential information of the other in connection with the Service. Each party will protect the other's confidential information and use it only to exercise its rights and perform its obligations under these Terms, except where disclosure is required by law.
13. Beta disclaimer and availability
The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that it will meet your requirements. This is particularly the case during the closed beta. We may perform maintenance, suspend, or limit the Service, and will try to give reasonable notice of planned outages where practical.
14. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or other law that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee can be limited, our liability is limited (at our option) to re-supplying the relevant services or paying the cost of having them re-supplied.
15. Limitation of liability
Subject to section 14, to the maximum extent permitted by law: (a) we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, goodwill, or data; and (b) our total liability arising out of or in connection with the Service or these Terms is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the liability, or, where the Service was provided free of charge, AUD $100.
16. Indemnity
You agree to indemnify us against claims, losses, and reasonable costs arising from your Customer Data, your use of the Service in breach of these Terms or any law, or your infringement of a third party's rights, except to the extent caused by us.
17. Suspension and termination
You may stop using the Service at any time, and an organisation administrator may remove members or close their organisation's use of the Service. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continuing to provide the Service to you poses a security or legal risk, and (where practical) we will give you notice and an opportunity to remedy. On termination, your right to use the Service ends. We will make Customer Data available for export for a reasonable period where practical, after which it may be deleted in line with our retention practices.
18. Changes to these Terms
We may update these Terms from time to time. The current version will always be available on the Site, with the "Last updated" date revised. For material changes we will take reasonable steps to notify you. If you continue to use the Service after a change takes effect, you accept the updated Terms.
19. Governing law
These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.
20. Contact us
Lyara Pty Ltd (trading as Workbase OS)
Email: support@workbaseos.com